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Commscope Case Study

Commscope wanted a flexible training solution for the Learn.com LearnCenter from the LearnCenter experts

Commscope is a leading infrastructure solution for global communication networks. Commscope has operations on five continents and clients in more than 130 countries. Commscope is based in Hickory, North Carolina and was founded in 1976. CommScope was spun off from General Instrument in 1997 and became a publicly traded company on the New York Stock Exchange under the ticker symbol CTV.

What Commscope has to say

It was evident from the very beginning that MediaManagers had our expectations in the fore-front during the development of the JITT training modules. The end result for us was the WOW factor! Their work was professional, clear, concise, and easy-to-understand by the end user. They not only met our expectations .. they greatly exceeded them. I already have several other projects in the plan for MediaManagers to develop next year. I highly recommend MediaManagers for any multimedia eLearning needs that you might have.

– CommScope Global LearnCenter Manager

The Challenge

  • Commscope employees needed training for the Learn.com LearnCenter from seasoned LearnCenter subject matter experts.
  • Employees should be able to access LearnCenter training based on their personal needs and be able to skip over familiar content.
  • Course content must be accessible through a screen reader and company established accessibility guidelines. In addition, the course content must be at a high school graduate reading level.
  • Course material must work in the Learn.com LearnCenter and be SCORM complaint to generate training reports for employees.

The Solution

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See the a sample Commscope training in action

  • MediaManager's graphic designers designed a with a simple user interface similar to a video player for learners with the Commscope branding.
  • A professional voice actor so that the training material could be accessible to both visual and hearing-impaired learners.
  • MediaManager's instructional designers created sectional courses related to common learner tasks in the Learn.com LearnCenter.
  • Commscope course material was branded and implemented with SCORM 2004 compliance for online and offline use through LearnCenter and portable media.